Blackboard

• Can I access the Help button in Blackboard without logging in?

  Yes. At the Bb login page, click "Preview". On the next page, click on the "Help(?)" button at the top center of the page.

• Can I change my username and password?

  Not the username, but you can change the password. After login, click on "Personal Information" in the Tools menu, then click "Change Password."

• How do I access the blackboard system?

  * Print this page before continuing.

  1. Click this link to the BLACKBOARD (Bb) login page for the San Bernardino Community College District: http://blackboard.sbccd.cc.ca.us
  2. Save this login page address as a Bookmark or Favorite in your browser program for quick access later.
  3. Type your Student or Employee ID number in both the Username and Password fields. Click "Login".
  4. Find your classes in the module titled "My Courses" or in the "Courses" tab.
  5. Click once on a course name to enter the virtual classroom.
  6. When finished with your Bb session, click "Logout" at the top center.

• I can't remember which password to use.

  On the login page click on "Forgot password?". There will be instructions to follow and you must know your ID number and which email address is in the Bb system. Your username will always be your 7-digit ID number.

• I want to add an online class late.

  The only way to add a class, any class after the semester has begun, is to contact the instructor of the course. Although "late add" dates are usually set by the campus, each department also has a "late add" policy. The instructor or their department head can help you with the details. The Distributed Education office cannot authorize adds or drops at any time for any reason.

• My Username or Password won't work.
  1. Verify that you are logging into the correct program, or website, being used for your course. Classes can be taught using many different systems, of which only one will work for your specified course. Check with the instructor to verify the name of the Learning Management Software for your class.
  2. The "Username" and "Password" are your Campus ID number (7 digits) assigned when you applied to the campus. Verify this number and be certain to use all 7 digits including the first zero.
• What is a Bb shell?

  The term "shell" is a generic name for the BLACKBOARD template for a particular academic course or a campus organization.

• What is Blackboard?

  A "Learning Management Software" (LMS) purchased and operated by this District.

FirstClass

• Installing FirstClass on Macintosh

  A week before class starts...

  This program may be installed and used free of charge.
  
  * Print this page before continuing.

  1. Make sure your system meets the following requirements:
     • Mac OS-9 (OS 8.6 to 9.x) or
     • Mac OS-X (OS 10.x)
  2. Download the macintosh client [5MB].
  3. After the file has downloaded, double-click the icon on your Desktop, "Install First Class Client".
  4. The installation will begin now. Select the default responses with the mouse.
  5. When installation has finished, click on Quit.
  6. Now, double-click on the "First Class" icon.
  7. In the "Login" window, click once on "Setup".
  8. In the line titled "Server" type learnonline.sbccd.cc.ca.us then click once on "Save".
  9. In the FirstClass Login window, type "test" for the User ID and Password then click once on Login.
     • You cannot do any work from this desktop.
     • The sole purpose for this test account is for you to verify your connection.
     • There is a very short time limit, 10 seconds should be all the time you will need.
     • You will see only 3 basic folders, Mailbox, News, and Help; not a class folder yet.
  10. After successful login, you may delete the icon "Install First Class Client" from your Macintosh Desktop.

  Beginning on the first day of class...

  (Students will not have access with their User ID until the first day of the semester.)

  1. Establish a connection to the internet with your ISP.
  2. On your Macintosh Desktop, click twice on the alias icon, "FirstClass".
  3. In the FirstClass Login window, type your User ID and Password then click once on Login.
     • User ID is your first name initial, middle name initial, and all of your last name.
     • All lower case, no punctuation, no spaces.
     • Password is your Student ID number for the college, all 7 digits (not your SS number).
• Installing FirstClass on Windows

  A week before class starts...

  This program may be installed and used free of charge.
  
  * Print this page before continuing.

  1. Download the windows client [5MB].
  2. In the File Download window, click once on Save (or Run in later version of XP).
  3. In the Save As window, select "Save in: Desktop" then click once on Save.
  4. When you see the message, "Download Complete", click once on Open (or Run).
     • Do not press the Enter key; do not click on Close or Open Folder.
  5. Installation of this program will begin immediately. Accept the default answers for each of the Installation questions. When done, click once on Finish,
  6. Then on the Windows Download Page, click once on "Step 2".
  7. In the FirstClassLogin window, type "test" for the User ID and Password then click once on Login.
     • You cannot do any work from this desktop.
     • The sole purpose for this test account is for you to verify your connection.
     • There is a very short time limit, 10 seconds should be all the time you will need.
     • You will see only 3 basic folders, Mailbox, News, and Help; not a folder for your class.
  8. After successful login, you may delete the icon, FC8005US, from your Windows Desktop.

  Beginning on the first day of class...

  (Students will not have access with their User ID until the first day of the semester.)

  1. Establish a connection to the internet with your ISP then minimize that window.
  2. On your Windows Desktop, click twice on the shortcut icon, First Class.
  3. In the FirstClassLogin window, type your User ID and Password then click once on Login.
     • UserID is your first name initial, middle name initial, last name.
     • All lower case, no punctuation, no spaces.
     • Password is your Student ID number for the college, 7 digits (not your SS number).